Privacy Policy

Introduction

Welcome to LeadHog ("we," "our," or "us"). LeadHog is an AI-powered form builder service owned and operated by OINK Digital. We are committed to protecting your privacy and handling your personal information with care and respect.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information We Collect

Information You Provide to Us

Account Information:

When you register for a LeadHog account, we collect:

• Your name
• Your email address
• Your password (stored in encrypted form)
• Your subscription plan information

Form and Campaign Data:

When you create forms using our Service, we collect:

• Form names and descriptions
• Form field configurations
• Custom questions and response options
• AI configuration settings and instructions
• Company information used for AI persona
• Webhook URLs and integration settings
• Email addresses for notifications

Payment Information:

• Payment processing is handled securely by Stripe
• We do not store your credit card information
• We store your Stripe customer ID for billing purposes
• We maintain records of your subscription status and billing history

Submitted Form Data:

When individuals submit forms created through our Service, we collect and store:

• Names and email addresses of form submitters
• All custom field responses
• IP addresses
• Browser information (user agent)
• Referring website URL
• Page URL where form was submitted
• Date and time of submission

Information Automatically Collected

When you use our Service, we automatically collect:

• Pages you visit
• Features you use
• Browser type and version
• Operating system
• Device information

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to keep you logged in, remember your preferences, and understand how you use our Service. You can instruct your browser to refuse all cookies, but you may not be able to use some portions of our Service.

How We Use Your Information

We use the information we collect to:

Provide and Maintain the Service

• Create and manage your account
• Process your forms and submissions
• Generate AI responses when enabled
• Send email notifications
• Process webhook integrations
• Provide customer support

Process Payments and Billing

• Process subscription payments through Stripe
• Manage your subscription status
• Generate invoices
• Prevent fraud

AI Processing

When AI features are enabled on your forms:

• Research information about form submitters
• Generate personalized responses
• Send automated follow-up emails
• Store AI-generated content for your review

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf:

• Stripe: Payment processing
• AI Providers: OpenAI (GPT models) and Anthropic (Claude models) - only when you enable AI features
• Email Service Providers: Email delivery
• Hosting Providers: Infrastructure and database storage

Webhook Integrations

When you configure webhooks, form submission data is sent to your specified webhook URLs. You control which third-party services receive data. We are not responsible for how third parties handle data sent via webhooks.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal process, government requests, or to protect our rights or property.

Form Submitter Privacy

When someone submits a form created with LeadHog:

• Information is stored on behalf of the form owner (our customer)
• Data is made accessible to the form owner through their LeadHog account
• Data is processed by AI if the form owner has enabled AI features
• Data may be sent via webhook if configured

If you submitted a form and want to access, correct, or delete your information, please contact the owner of the form you submitted. They control your data. If you cannot reach the form owner, contact us for assistance.

Data Retention

• We retain your account information for as long as your account is active
• Forms and submissions are retained indefinitely unless you delete them
• You can delete individual forms or submissions at any time
• When you delete your account, all associated data is permanently deleted within 30 days
• Deleted data may persist in backups for up to 90 days

Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of passwords using bcrypt
• Secure database access controls
• Regular security audits
• Employee access restrictions
• Secure payment processing through Stripe (PCI DSS compliant)

Your Responsibility: You are responsible for keeping your password secure, restricting access to your account, and notifying us of unauthorized access.

Your Privacy Rights

Access and Portability

You have the right to access your personal information and receive a copy of your data in a structured format.

Correction

You have the right to correct inaccurate information and update your profile information.

Deletion

You have the right to delete your account, individual forms, or submissions.

Objection

You have the right to object to certain processing activities, opt out of marketing communications, and disable AI features.

How to Exercise Your Rights

To exercise any of these rights:

• Log into your account and use account settings
• Contact us at [email protected]
• We will respond within 30 days

Children's Privacy

Our Service is not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children under these ages.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our systems.

International Data Transfers

LeadHog is operated by OINK Digital. Your information may be transferred to and maintained on servers located outside of your country where data protection laws may differ.

By using our Service, you consent to the transfer of your information to countries outside of your country of residence.

For users in the European Economic Area (EEA), we ensure adequate safeguards are in place for international transfers and comply with GDPR requirements.

AI and Automated Decision Making

When you enable AI features:

• Form submissions are processed by third-party AI providers (OpenAI, Anthropic)
• AI generates responses based on submission data and your instructions
• No significant decisions are made solely by automated means without human oversight
• AI providers do not use your data to train their models (per their enterprise agreements)
• You can disable AI features at any time

Marketing Communications

We will send marketing communications only if you have opted in or we have a legitimate interest.

You can opt out by clicking "unsubscribe" in any marketing email or through your account settings.

Even if you opt out of marketing, we will still send service-related emails like password resets, billing notifications, and security updates.

Cookie Policy

We use three types of cookies:

• Essential Cookies: Session management, security features (cannot be disabled)
• Preference Cookies: Remember your settings like currency preference
• Analytics Cookies: Understand how you use our Service (can be disabled)

You can control cookies through your browser settings. Note: Disabling essential cookies will prevent you from using core features.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

• We will update the "Last Updated" date
• Significant changes will be communicated via email
• Continued use of the Service after changes constitutes acceptance

Data Breach Notification

In the event of a data breach that affects your personal information:

• We will notify you within 72 hours of discovering the breach
• We will describe the nature of the breach
• We will explain what information was affected
• We will outline steps we are taking to address the breach

Your Consent

By using LeadHog, you consent to our Privacy Policy and agree to its terms.